The building of a dynamic company that leads the market in innovation and success doesn’t happen overnight.
Instead, says Bill Daly, Director and co-founder of Daly, it started with an idea, born out of frustration with the current status quo.
‘About 12 years ago, when I was Chairman of Strauss Daly Attorneys in Durban, I realised that successful global businesses were fast becoming technology-driven.’
The legal profession, however, is traditionally people-driven, he explains – one of the main reasons why business opportunities in this field are relatively limited.
Legal debt recovery is one of the best fields in the legal professions to apply technology to and this realisation presented the opportunity of a lifetime for Bill, and his business partner, Andy McNabb, to start up Daly – a legal debt recovery contact centre that offers high-tech solutions to every sphere of business.
Today, the company resides in a state-of-the-art building in Durban’s buzzing Mount Edgecombe, with 500 call-centre seats and numerous reputable clients in the banking and retail space enjoying the benefit of their services.
‘Our advantage is that as attorneys who are subject to the ethical rules and regulations of the legal profession, our clients know that they can trust us, Bill explains. ‘The fact that we offer the most cutting-edge technology available in the market, and at hugely affordable prices, also helps!’
Find out more about what Daly can do for you, or your business, today.